Hatco

FAQ

Strip Heaters

• Can I order a Glo-Ray® Strip Heater with a cord and plug attached?
• Can the switches from multiple stirp heaters be housed in one remote control enclosure?
• How are stainless steel adjustable and aluminum non-adjustable tubular legs secured to a counter top?
• What is an infinite control and when is it used?
• What is the difference between a thermostat, rheostat and an infinite?
• What is the function of the indicator light?
• What is the standard method of control on single Infrared foodwarmers and where on the unit is it located?
• What type of material and finish are used in C-leg and T-leg stands?
• Why cant I get infinite controls mounted on my dual strip heater?
• Why must I order C-legs to get a cord and plug installed on my Glo-Ray® Strip Heater?

Can I order a Glo-Ray® Strip Heater with a cord and plug attached?

You can only install the cord when the unit is going to be used in a "portable" application. The unit would have to be ordered with some sort of legs i.e., T-legs or C-legs.

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Can the switches from multiple stirp heaters be housed in one remote control enclosure?

According to UL, each strip heater must have a dedicated remote control enclosure.

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How are stainless steel adjustable and aluminum non-adjustable tubular legs secured to a counter top?

Adjustable and non-adjustable tubular legs have a flange that can be permanently screwed to a countertop. The diameter of the flange on adjustable stands is 2" (51 mm) and 2-1/8" (54 mm) on non-adjustable stands.

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What is an infinite control and when is it used?

An infinite control can be used in lieu of the standard on/off toggle switch. It is different than an on/off toggle switch and is used when the operator would like to manually adjust the heat output from full wattage down to any desired level. It is considered a timing device that turns power on and off, unlike a thermostat which senses temperature and adjusts accordingly. The maximum amperage that an infinite control can handle is 12.2 amps. Since a toggle switch can handle 15 amps, an infinite control cannot always be field retrofitted in place of a toggle.

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What is the difference between a thermostat, rheostat and an infinite?

A thermostat cycles power on and off for a heating element based on the temperature that it is sensing from that element. This type of control is commonly used to regulate the temperature in your home. A rheostat is a common control used on lights. It reduces the voltage going to the appliance, which serves to turn it down. These types of controls are not economically feasible when being used to control foodwarming elements; however, they are commonly used to dim light bulbs. An infinite control cycles power on and off for a heating element based on a timing cycle that is not influenced by the actual heat that is being put off by the element. This type of control is commonly used to control elements on electric ranges.

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What is the function of the indicator light?

The indicator light (formerly known as a pilot light) provides an instant visual check as to whether or not the unit is operating.

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What is the standard method of control on single Infrared foodwarmers and where on the unit is it located?

The standard control is an on/off toggle switch located on the chef's left side of the unit.

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What type of material and finish are used in C-leg and T-leg stands?

C-legs and T-legs are constructed of plated steel.

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Why cant I get infinite controls mounted on my dual strip heater?

Infinite controls are negatively effected by heat. Dual strip heaters produce a level of heat that would accelerate the failure of an infinite control.

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Why must I order C-legs to get a cord and plug installed on my Glo-Ray® Strip Heater?

Another UL requirement; C-legs imply that the unit will be portable, and installing the C-legs assures correct height over the target.

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