Considering the array of options, finding the best heated wells for any foodservice business is no small task. What’s “best” will depend on an operation’s specific needs. With that said, there are a few non-negotiables that every well must have — regardless of use case. At a basic level, great heated wells will meet operator and customer needs, keep food at safe temperatures, preserve food quality, and minimize energy and food waste. But beyond that, there are other characteristics that separate the best heated wells from all the rest. Here’s what to look for.
1. Thick gauge steel
For starters, operators want a well that’s built to last, so make sure the material and insulation are quality. As with any equipment, heated wells need to withstand the rigorous wear and tear of their foodservice environment. Material matters, and thin gauge pans with low-quality stainless steel won’t hold up in the long run. Wells that can weather the test of time will have insulated, thick gauge steel. Plus, these wells have thicker insulation which will help operators achieve accurate long-term holding temperatures and make operations more energy efficient.
2. Thermostatic controls
When it comes to heated wells, there are typically two types of temperature controls — manual and thermostatic. Manual, or infinite controls, rely on loose temperature ranges that are achieved by turning a dial to “low,” “medium” or “high” settings. On the other hand, thermostatic controls offer incredible precision by allowing operators to select the actual temperature they need the well to maintain. So, rather than continually feeding heat to the well, thermostatically-controlled wells provide or pull back on heat supply to maintain accurate temperatures. This ensures operators can hold food at optimal temperatures that preserve the quality and safety of the food. Plus, it’s safer for the customer. With manually-controlled units, many operators complain that their wells are scalding hot, even though they are set to “low.” This is because there’s no self-regulation. The “low” heat source constantly feeds the well, causing the temperature to build and keep rising. Moral of the story? Go with thermostatic controls.
3. Configurability
Foodservice needs aren’t one-size-fits-all, and menus are ever-changing. Top-rate heated wells account for this. How? They allow for a range of configurations to house food pans of all shapes and sizes. Whether operators want to warm a variety of sauces or serve a buffet of entrees, sophisticated heated wells maximize versatility with custom configurations, and a range of accessories to accommodate almost any menu. With Hatco heated wells, for example, buyers can choose from a range of tank capacities. And accessories such as support bars, round or rectangular pan adaptors, and mounting kits only further enhance the flexibility.
4. Smart design
From installation to service, the best heated wells are designed with ease in mind. Starting with installation, heated wells shouldn’t have a ton of rigid plumbing restrictions that make installation expensive and overly complex. And after installation, wells should be easy to service, clean and fill. For example, wells that come with large drains and auto-fill make cleaning easier and save time. And wells shouldn’t just make life easier for staff, they should keep things convenient for customers. Well pans should be wide enough to keep food within easy reach and facilitate smooth self-service. At the same time, they should be visually appealing. Custom configurations make it possible to perfect food presentation so it suits any buffet table and attracts more customers.
5. Service
The best heated wells aren’t just about the product. They will also come equipped with an equally great warranty and service package. Hatco wells, for example, have a one-year parts and labor warranty that’s backed by factory support and 500 authorized service providers. What does this mean? Customers can count on quick service and short lead times, without worrying about missed sales opportunities due to equipment downtime. And when it comes to service, don’t overlook safety. Make sure wells come with agency approvals like ETL and UL certifications, which ensure operators are protected from safety or regulatory risks and concerns.
Want wells? We’ve got ‘em.
Need wells? You’re in luck — we’ve got ‘em, and they come with all the must-haves. Whether operators want to hold hot breakfast or build a boast-worthy buffet, we’ve got options aplenty. Check them out here!
